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Universal Accounting Website Frequently Asked Questions

If you are Universal Accounting student you can setup your website here. Otherwise please click here. You will be asked if you already have a domain name. If you have a domain name, you will need to transfer the dns servers to our servers. If you do not have a domain name please select "I want Accountweb Network to register a new domain name".
You will need a domain name for your website. You can choose any available domain name and the Accountweb system will register it for you. It is also free as long as you are in the Accountweb system, you will not be charged for it.
There are many places to register domains and many of these registrars will have a place where you can login and change the DNS. You can also call your domain registrar and request they change this for you. Call 877 833 7907 and request the nameservers or email us at websites@universalaccounting.com.
If you forget your password, you will need to reset it. To login, type your domain name with wp-admin after it. For example if my domain name were uac.com, I would type www.uac.com/wp-admin and click go. On that screen you will find a link that says "Lost your password". When you click on that link will be asked you to enter your username and e-mail address. If you can't remember your username try (Webadmin). if that doesn't work enter the email that you gave as your contact email address and then click "Get New Password". A new password will be sent to the email address entered.
How can I check my email?
You will need to setup your email account as described (below) or you can check your email with webmail. Type your domain name followed by /webmail such as this uac.com/webmail. Then enter the email address as the username and the corresponding password. Your password is the password you entered during setup. If you do not remember this password it can be found in your welcome email. Note & Tech support will not know this password.
If you did not forward your email to another account then you will need to setup an email client (Outlook, Outlook express, Thunderbird) in order to access your email. You will need to know the following information in order to setup your email client: Your domain name without the (www. For example. uac.com). Incoming and Outgoing Mail server address (add mail. to the front of your domain name for example mail.uac.com), Username (It is the email address you signed up with. You can look in your welcome email from us to find it. It will look sometthing like you@uac.com), and your Password the password you entered during website setup which is also located in your welcome email. Note: Tech support will not know this password.
How to setup Outlook Express
How so I setup Outlook? Note: This tutorial may or may not work for Outlook versions other than 2007.
You will need a PayPal account to make your monthly payments. If there are insufficient funds in your PayPal funding source PayPal will try to withdraw the payment 3 days later. If funds are still insufficient PayPal will try again in 3 days. This process will repeat once more until the payment is made if on the 3rd attempt the payment fails the account is suspended. You will need to sign up for the PayPal subscription and make your payment to reactivate your website and email.
Universal Accounting Center is always willing to work out payments if you need to change your payment date or delay a payment. If you know there will be insufficient funds in your account, contact us at either websites@universalaccounting.com or call out toll free number 877-833-7907
Depending on your service package, you can create additional email addresses by contacting - Universal Accounting Center. Visit us at websites@universalaccounting.com or call 877-833-7907
A Blog (a contraction of the term "web log") is a type of website or webpage, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or videos. Entries are commonly displayed in reverse-chronological order. ...
You will have access to a blog if subscribe to the Ultimate Package.
We provide these three interfaces for you to check your email via a browser
If you cancel your website you will also be canceling your website email. If you wish to purchase the domain name your chose, you will need to do so from Universal Accounting Center for $99.00 USD and then host your email on another server.
You are welcome to downgrade your website plan with 15-day notice before your payment is due. If you do download your service you will also be downgrading your presence on the internet. email websites@universalaccounting.com or call 877-833-7907
If you would like to upgrade your website subscription you will need to put in a ticket request by phone or emal websites@universalaccounting.com or call 877-833-7907
SEO (Search engine optimization) is the use of various techniques to improve a web site's ranking in the search engines and thus attract more visitors. Can Google (Search Engines) find my site? Yes, Google can find and place your site in its listings. We provide a link to your site within the Accountweb.net directory that faciliateshelps with the process of getting seen by Google. However additional marketing of your site is your responsibility. We suggest you write more webpages about your business services and hire an internet marketer to further promote your site.
Google Analytics (GA) is a free service offered by Google that generates detailed statistics about the website visitors. To take advantage of this service is it is aimed at marketers as opposed to webmasters and technologists from which the industry of web analytics originally grew.
Unfortunately, currently payments are only excepted through PayPal.
When you sign up for Universal Accounting Center Websites you are given the option to either use an existing domain name or select out one for which Universal Accounting Center will foot the bill. Following your 6-month trial, we will continue to pay for the domain name as long as you have a current subscription.
If you wish to purchase the domain name from Universal Accounting Center need to go to http://www.universalaccounting.com/wpaymentpub.php and make a one time payment of $99.00 you will also need to setup a free GoDaddy account. Once this is complete, email your request to websites@universalaccounting.com.
If you cancel your service Universal Accounting will maintain the domain name until you either purchase it or the lease on the domain name expires.
If you cancel your service, Universal Accounting will keep your website for one year. Whether or not the domain name is available depending on how long your website has been canceled.
If your account is either suspended or canceled your email is suspended or canceled too. All emails sent to that address will be returned undeliverable.
There are many reasons your email could be failing but before you panic login your webmail and delete as many emails as possible. Chances are your allotted space is full. If you are still not able to receive/send your email contact us via phone or email. websites@universalaccounting.com or call 877-833-7907
The refund you receive depending on when you cancel your subscription. All refunds are prorated. As stated in the Terms of Service you are required to cancel your website 15 days prior to your next payment being due.

If you have a question that is not on this list please contact us. or give us a call at 877-833-7907

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